Customer Analytics Overview
Real-time insights into churn prediction and retention metrics
Total Customers
12,458
+8.2% from last month
Churn Rate
4.2%
-1.3% from last month
Retention Rate
95.8%
+1.3% from last month
At-Risk Customers
523
-12% from last month
Churn Rate Trends
Actual vs predicted churn over time
Retention Cohort Analysis
Customer retention by cohort over time
Risk Distribution
Customer segmentation by churn risk
Low Risk
8,234Medium Risk
3,701High Risk
523Recent Predictions
Latest churn risk assessments
Acme Corp
C-10234
Risk Score
87%
High Risk
TechStart Inc
C-10189
Risk Score
62%
Medium Risk
Global Solutions
C-10156
Risk Score
23%
Low Risk
Innovation Labs
C-10098
Risk Score
91%
High Risk
Digital Ventures
C-10045
Risk Score
18%
Low Risk